Quality Improvement: How to get systems in place

27th November
Willows Veterinary Centre, Solihull, B90 4NH
10:00 – 16:30
Pam Mosedale, Chair of RCVS Knowledge QI Board & Lead Assessor RCVS PSS

Clinical audits, protocols and checklists are increasingly common place in vet practices and are a requirement for higher levels of the Practice Standards Scheme and the awards. Often these are devised by practice owners and clinical directors and not shared as widely as they might be with the wider team. For practice managers, it can be felt that these are a clinical matter, and yet, much of their implementation is about management. This session, led by Pam Mosedale will explore what is meant by Clinical Governance in a vet practice context, what it might look like in practice and the role of a manager in setting up and implementing good Clinical Governance. Pam will be joined by Victoria Fyffe, Practice Standards Manager at VetPartners, to share their experience.

Who will benefit: Targeted at a non-clinical audience, but of relevance to Head Nurses and Clinical Directors as well as Practice Managers. Useful for anyone involved with setting up and/or and overseeing or implementing reporting and operating procedures and H&S.

Fully Booked

To be added to the waiting list for this CPD Event, please contact Duschanka Sutherland

Group Booking
For every 4 people a practice or company books with us in a single calendar year, we will offer 1 free place at any future course in the calendar year. This does not apply to Focus Days.
Individual Loyalty Bonus
Book two CPD courses in any one calendar year and you can attend the third for just £50. This does not apply to Focus Days.