While some vets, nurses and practice managers love protocols and guidelines, others see them as a threat to clinical freedom. Cornish vet Lizzie Whiting is a passionate advocate of the Quality Improvement (QI) approach advocated by RCVS Knowledge. She finds the ‘whole team’ approach to problem solving which is an integral part of successful QI, a huge help and believes adopting QI can be of benefit to any size or type of practice.
In the latest post from vetpodcasts.co.uk she explains more along with Pam Mosedale, Chair of the Quality Improvement Advisory Board set up by RCVS Knowledge. They are in conversation with Nicky Paull, retired vet, ex BVA President and Chair of the VDS Board.