Dan led the Human Factors training programme at a major UK airline and has since developed and delivered non-clinical training to both Veterinary and Healthcare professionals. He also represented Great Britain both as an athlete and a coach, helping teams to consistently achieve their goals. Underpinning much of Dan’s work is the study of human behaviour and the associated impact of workplace environment and culture. At VetLed, Dan collaborates with experts from veterinary medicine, aviation, psychology and healthcare training to inspire, create and champion positive culture for the veterinary profession.
Join Dan to discuss practice culture from his perspective as a coach and Human Factors specialist. Culture is a word that is often heard when challenges are faced within practice teams. Whether the challenges relate to team recruitment/retention, wellbeing, patient safety or efficiency and profitability, there is a clear recognition for the significance of practice culture. The first question, however, when discussing this topic; what do we really mean by the word culture in this context? During this session, we will break down the concept of practice culture, how it relates to our human behaviour and psychology and, ultimately, the areas which need conscious and deliberate attention if you are to nurture a culture which is consistent with your practice values. Dan will draw upon his experiences from outside the profession, specifically referring to principles of a high-performance culture in sport and a safety culture within aviation. The session will conclude by relating the underlying principles and insights from other fields to Dan’s work in the veterinary profession and ultimately provide a tangible approach to influencing culture in practice.