10:00am
Employee-Owned Trust
Matt Flann and Caroline Collins, Pennard Vets

Matthew is a vet of 20 years experience and Managing Director at Pennard Vets. He believes in challenging the status quo and seeks to improve team engagement, service delivery and client experience in progressive, innovative ways.

Caroline is a practicing Vet with over 15 years of experience and is Clinical Director at Pennard Vets. She believes in finding new and better ways to care for clients and their pets. It is this drive that has lead to constantly innovating and exploring Industry-leading advances to deliver this.

Session Synopses

What do John Lewis, Aardman Animations (creators of Wallace and Gromit), Riverford Organics and Pennard Vets in Kent have in common?  They are all employee-owned trusts.   Pennard Vets is a multi-site, small animal practice with around 18 full-time equivalent vets and 100 team members in total.  Their three directors had started to think about succession planning and inspite of generous offers from the large vet groups, were keen to explore other options.  Much research and googling later, they came across the concept of an employee-owned trust and is the largest veterinary practice in the UK to do this.  In this session, Pennard Directors, Matt Flann and Caroline Collins share their journey and explain why they were looking for alternatives to the corporate model and how the EOT will work for their team.

Matthew is a vet of 20 years experience and Managing Director at Pennard Vets. He believes in challenging the status quo and seeks to improve team engagement, service delivery and client experience in progressive, innovative ways.

Caroline is a practicing Vet with over 15 years of experience and is Clinical Director at Pennard Vets. She believes in finding new and better ways to care for clients and their pets. It is this drive that has lead to constantly innovating and exploring Industry-leading advances to deliver this.

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