20 May – Kent Hill Park, Milton Keynes
Steve Millbank, Cake People
Are you confident you have the skills to lead a team and make your practice a great place to work? If your career to date has been more clinical than people orientated, or if you feel your leadership skills could do with some benchmarking against other practices, this is the course for you. In a fast paced, interactive, practical day, Steve Millbank will touch on how to give feedback and manage difficult conversations; how to be a mentor to your team; the different skills required to manage downwards (your team) and upwards (your boss or maybe head office). He will also cover communication, team engagement and understanding and creating a great culture. Any one of these topics could fill a day, so expect to have your thinking stretched and be signposted to where you can learn more. But you will also take home examples of things you can implement immediately and easily to really make a difference.
Who will benefit: Clinical Directors, Practice Managers, Head Nurses or Head Receptionists wanting to polish their management and leadership skills. Anyone who has previously attended our Progressing into Management courses and is looking for the next step.