29 April – McDonald Tickled Trout, Preston
Pam Mosedale, RCVS Knowledge QI Advisory Board Chair
Clinical audits, protocols and checklists are increasingly commonplace in vet practices and are a requirement for higher levels of the Practice Standards Scheme and the awards. Often these are devised by practice owners and clinical directors and not shared as widely as they might be with the wider team. For practice managers, it can be felt that these are a clinical matter, and yet, much of their implementation is about management. This session, led by Pam Mosedale explores what is meant by Clinical Governance in a vet practice context, what it might look like in practice and the role of a manager in setting up and implementing good Clinical Governance. Pam will be joined by a Practice Manager to share her experience.
Who will benefit: Targeted at a non-clinical audience, but of relevance to Head Nurses and Clinical Directors as well as Practice Managers. Useful for anyone involved with setting up and/or and overseeing or implementing reporting and operating procedures and H&S.