Progressing into Management

November 2020 / weekly one-hour webinar over 4 weeks

Becky Dobell and Fiona Nichol, VetPartners

Members: £125.00
Non-Members: £145.00
Members rates also include BVNA

The course will be run as one-hour live webinars over 4 weeks from Thursday 28 May to Thursday 18 June from 3.30pm to 4.30pm, with preparation and homework in between, equating to 8 hours of CPD. 

Because this course will be very interactive, we will be limiting attendee numbers to 20 people, so book early to avoid disappointment.

We plan to run a similar event later in the year.

Moving into a management role can be daunting, particularly if you are promoted within your practice and so find yourself managing colleagues.  But if you make the transition smoothly, it can be very rewarding both to the practice and to you personally.  Fiona and Becky, Business Support Managers with VetPartners, both have considerable experience of supporting vet practices, that they will bring to this new online, interactive version of our popular Progressing into Management course.


Week 1, 3.30pm-4.30pm:

Session 1 Manager or Leader- which am I and what the difference?

Objectives: Understanding the difference between management and leadership.  Learning about leadership theories and how they can translate in veterinary practice life, to create a positive direction for the team.

Week 2, 3.30pm-4.30pm:

Session 2 Team dynamics- engaging the team to come with me

Objectives: Using the working styles questionnaire we will understand the variation within our teams’ ways of working. The gifts that everyone brings as well as their potential liabilities! To understand ways to better adapt and connect to their styles to create a positive working environment.

Week 3, 3.30pm-4.30pm:

Session 3 Feedback and conflict

Objectives: To understand the models and guidance that can support feedback and managing conflict, both internally and externally. To appreciate the benefits that feedback can bring and the possible outcomes and positioning of conflict management.

Week 4, 3.30pm-4.30pm:

Session 4 Progressing into Management 101 tips and techniques

Unpeeling the onion, active listening, open questions, coaching continuum

Objectives: To explore the ‘always on’ skills and knowledge that great managers and leaders demonstrate. The guiding principles that will help you rethink how you approach your role in practice and how you bring out the best in your team.

Expectations of Attendees:
To actively participate in workshop delivery as well as completing the pre and post exercises that will be sent before and after each session. There will be moderated forum discussions to explore topics that have been covered and look at further ways of applying learning.

Who will benefit:
Vets, nurses or reception staff who have recently moved up to Clinical Director, Head Nurse, Head Receptionist or Practice Manager and existing managers who would like to polish up their management and leadership skills.