9.00am-1.00pm, Thursday 18 November 2021
Join SPVS and VMG for this live and interactive online workshop dedicated to improving wellbeing for both your practice team and yourself.
Through a combination of open coaching, breakout groups and shared experiences, this 4-hour workshop led by Dan Tipney and Helen Silver-MacMahon from VetLed will provide a practical and achievable ‘toolbox’ of takeaways to implement in practice.
Session 1: Culture is everything: The importance of culture and psychological safety in veterinary practice.
- how to build psychological safety
- how to put a just culture into practice
Session 2: Teamwork makes the dream work – introduction to team dynamics, how to communicate what you need and prevent incivility.
- Communication tools and methods (including: nonviolent communication and handover)
Session 3: Wellness for all – practical stress management, how to prioritise your needs and ensure you truly switch off.
- Self-compassion and gratitude
Who will benefit
All veterinary managers who have the responsibility for the health, wellbeing and productivity of a team (and themselves).
Members: £95+vat | Non-members: £125+vat
Helen Silver-MacMahon MSc (Dist) PSCHF Cert VNECC DipAVN(surg) Cert SAN RVN
Helen is a veterinary nurse and Senior Trainer and Content Development Lead at VetLed. Having worked in general practice, referral hospitals and nursing education over the past 21 years, she has extensive professional experience and understanding from a wide range of settings.
Helen is passionate about developing the veterinary professions understanding of Human Factors as a powerful aid in improving patient safety, enhancing performance and supporting the wellbeing of the veterinary team. She is a RCVS Knowledge Champion for her role in the sustained training and use of a surgical safety checklist within the small animal theatre at the former Animal Health Trust.
In 2021, Helen completed an MSc in Patient Safety and Clinical Human Factors at the University of Edinburgh. For her dissertation project Helen researched situational awareness in the veterinary operating theatre and has a special interest in non-technical skills. In her role at VetLed she enjoys applying this knowledge to develop and deliver professionally relevant training for all members of the veterinary team.
It includes how good teamwork influences patient outcomes, key concepts around learning from adverse events and teaching safety, understanding the speciality of clinical human factors, as well as the concept of implementing, observing and measuring change, monitoring for safety, and it focusses on quality improvement research and methodologies.
Helen has been a Veterinary Nurse for 21 years, after qualifying in 2000 she went on to gain the Diploma in Advanced Veterinary Nursing (surgical) in 2005. Helen also holds a certificate in emergency and critical care and a certificate in small animal nutrition. Helen enjoys coaching, lecturing and mentoring and has published several articles. Helen also has extensive referral surgical nursing experience.
Dan Tipney, VetLed Head of Evidence and Insights
Dan led the Human Factors training programme at a major UK airline and has since developed and delivered non-clinical training to both Veterinary and Healthcare professionals. He also represented Great Britain both as an athlete and a coach, helping teams to consistently achieve their goals. Underpinning much of Dan’s work is the study of human behaviour and the associated impact of workplace environment and culture. At VetLed, Dan collaborates with experts from veterinary medicine, aviation, psychology and healthcare training to inspire, create and champion positive culture for the veterinary profession.